SPEAK WITH JESS. CALL 03 5910 3624

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TMC AI Landing2026-02-17T15:10:39+11:00
Jess the AI Mascot
Male Call Operator
Jess your AI Mascot

Never Miss Another Call.
AI Answers, Humans Back It Up!

Sounds natural, handles bookings, transfers complex calls to our Australian team. Set up in under 30 minutes!

  • Try it out – Call 03 5910 3624 to test and speak with Jess, our Conversational AI mascot

TMC – Trusted since 1974. Australian Owned and Operated.

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Australian Businesses Serviced
0M+
Phone Calls Handled Per Annum
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What can our AI agents do

Inbound or outbound, our AI voice and chat agents are trained to:

  • Take messages & provide reception services

  • Book appointments directly into your calendar

  • Drive sales & make outbound calls

  • Manage helpdesk, triage & customer support

  • Handle live chat with seamless AI-to-human handoff

Every Missed Call Costs Your Business

Missed calls during peak hours

Jess answers every call

Missed Opportunities Outside Business Hours

24/7 coverage including Public Holidays

Staff tied up on phone calls & losing productivity

Conversational AI easily handles call influx

What is a Voice Agent Mascot

How It Works

A voice agent mascot is a branded character, like Jess that gives your AI a personality and identity. It helps humanise the technology and makes interactions feel more approachable and consistent for your clients. And the best part? The entire process happens in the blink of an eye. Here’s how it works, explained in plain English.

Note: While Jess is our Conversational AI mascot, tmc offers a wide range of voice options, including support for multiple languages. If you have specific preferences or requirements, our Sales Team can help tailor a solution that fits your needs perfectly.

How it works

Want to hear how natural it sounds? Take a moment to listen to our AI agent in action.

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The Process

Step 1

Conversation

We Learn Your Business.
A quick call with our team to map out how you want calls handled.

Step 2

Response Generation

We build Your AI Agent.
We configure your FAQs, booking system and call routing rules.

Step 3

Phone Operator

We Go Live.
Once everything is setup you can start taking calls the same day.

And if there’s anything your AI Agent can’t handle, rest assured our Australian-based team is right there to take over!

Hospitality
Hospitality, Restaurants & Function Centres

Never Miss a Booking Again

Your guests get instant answers for bookings and venue tours, even after hours. Your team stays focused on delivering great service while tmc-ai handles the phones seamlessly.

Try our hospitality assistant

Call to see how Jess can handle your calls.

Call: 03 4148 9515

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Trades & Services Providers
Franchise Operators & Trade Services

Smart Lead Routing That Actually Works

New enquiries get routed to the right tradesperson instantly, based on location and job type. Book appointments, manage schedules, and capture leads while your team stays on the tools.

Try our trades assistant

Call to see how Jess can handle your calls.

Call: 03 4054 3115

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Hospitality
Hospitality, Restaurants & Function Centres

Never Miss a Booking Again

Your guests get instant answers for bookings and venue tours, even after hours. Your team stays focused on delivering great service while tmc-ai handles the phones seamlessly.

Try our hospitality assistant

Call to see how Jess can handle your calls.

Phone squiggles
Trades & Services Providers
Franchise Operators & Trade Services

Smart Lead Routing That Actually Works

New enquiries get routed to the right tradesperson instantly, based on location and job type. Book appointments, manage schedules, and capture leads while your team stays on the tools.

Try our trades assistant

Call to see how Jess can handle your calls.

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Medical & Healthcare
Medical & Healthcare Practitioners

Patient Care Starts with Every Call

Patients book appointments instantly, get answers to common questions, and reach your practice 24/7. Your front desk runs smoothly while your team focuses on patient care.

Try our healthcare assistant

Call to see how Jess can handle your calls.

Call: 03 6163 1558

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Professional Services
Professional & Financial Services

Professional Call Handling That Reflects Your Brand

Clients get the professional service they expect with appointment scheduling and enquiry handling that maintains your reputation. Always available, always reliable.

Try our professional services assistant

Call to see how Jess can handle your calls.

Call: 03 4236 1318

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Medical & Healthcare
Medical & Healthcare Practitioners

Patient Care Starts with Every Call

Patients book appointments instantly, get answers to common questions, and reach your practice 24/7. Your front desk runs smoothly while your team focuses on patient care.

Try our healthcare assistant

Call to see how Jess can handle your calls.

Phone squiggles
Professional Services
Professional & Financial Services

Professional Call Handling That Reflects Your Brand

Clients get the professional service they expect with appointment scheduling and enquiry handling that maintains your reputation. Always available, always reliable.

Try our professional services assistant

Call to see how Jess can handle your calls.

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Our Services at a glance

Answer Messaging
  • Custom greeting
  • Message capture
  • Warm transfers
  • Email/SMS notifications
Help Desk & Triage
  • FAQ-based assistance
  • Escalation & handoff to live agents
  • Notifications & call summaries
Bookings Management
  • Appointment scheduling
  • FAQ support
  • Connect our BOT via API
  • Transfers to bookings team
Outreach Campaigns
  • Custom intro & data capture
  • FAQ engagement
  • Appointment setting & sales transfers
Live Chat Agents
  • Website chat with AI or live support
  • Appointment bookings
  • Real-time notifications
Full Visibility & Real-time Insights
  • Receive detailed call summaries via email or SMS
  • Access real-time reporting & audio recordings via our secure Client Portal

Plans from $35 per month with 7 DAY FREE TRIAL.

Book your FREE consultation with one of our expert consultants for a tailored quote.

  • Reduce Staffing Costs

  • Take up to 10,000 calls simultaneously

  • Setup in 30mins & Go Live same day

Complete this form and we’ll be in touch to arrange your FREE consultation and quote. →

Key Questions about Conversational AI

Does the AI offer multi lingual options?2026-02-10T12:22:27+11:00

Yes, our BOT will perform whatever you need in almost any language.

Can it transfer calls to my team?2026-02-10T12:22:44+11:00

Yes, cold or warm transfers, depending on your preference.

Can it manage bookings?2026-02-10T12:22:54+11:00

Yes, via API integration with your booking software, or by sending appointment details directly.

What if it can’t answer a question?2026-02-10T12:29:41+11:00

It logs the call, sends a transcript to your team, or transfers to a nominated person in your team. It’s your choice. Alternatively, transfer the caller to our call centre.

How long does setup take?2026-02-10T12:29:57+11:00

Less than 30 minutes for standard services. You can go live the same day.

Can it handle multiple calls at once?2026-02-10T12:30:48+11:00

Yes, up to 10,000 simultaneous calls. No missed enquiries, even during peak times.

Jess mobile calling

Hear it for Yourself!

Request a call back from Jess

Fill in our Web Enquiry Form and Jess, our dedicated tmc-ai agent will call you back.

Jess mobile calling

Ready to Stop Missing Calls?

Book your FREE consultation with one of our expert consultants.

Explore how conversational AI can work for your business and get a tailored quote to match.

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