Choose the right AI-powered call handling solution for your business
Message + Voice BOT Plans
7 Day FREE Trial Available
BOT Answer Messaging – Basic Plan
$35
per month
Set Up – $25.00 Once Offº
Included Calls – 20
Excess Call Charge – $1.00
Custom Greeting
Capture of 3 key fields: Caller Name, Phone Number, Brief Message
Email notification to nominated recipient, includes transcript summary
Dedicated phone number to divert calls to (not transferable)
º Complex setups may incur higher fees
- Additional Fields: $0.15 each
- SMS Notification: $0.36 per transmission
- Transfer Attempts: $0.25 per attempt
- Call Transfer (Telco Charges, applicable for connected call transfers): $0.06 per minute (billed per second of talk time at transfer)
- Handover to Call Centre (tmc): $0.03 per second of handle time (unless other pricing arrangement has been agreed)
$49
per month
Set Up – $75.00
Included Minutes – 50mins
Excess Minutes – $0.80
Custom Greeting
Conversational AI
Generative AI
Emailed Notification
SMS Notification*
Call Transfer**
Handover to Call Centre (tmc)***
Full Transcript Summary
Client Portal^
* SMS Notification: $0.36 per transmission
** Call Transfer (Telco Charges, applicable for connected call transfers): $0.06 per minute (billed per second of talk time at transfer)
*** Handover to Call Centre (tmc): $0.03 per second of handle time (unless other pricing arrangement has been agreed)
^ Monthly Client Portal Access fee (optional) – Includes access to adhoc reporting, contacts list, rosters maintenance and update: $35.20
Monthly Scheduled Reporting fee (optional) – Includes scheduled call activity reporting daily, weekly or monthly via email: $35.20
$199
per month
Set Up – Quoted
Included Minutes – 250mins
Excess Minutes – $0.75
Custom Greeting
Conversational AI
Generative AI
Emailed Notification
SMS Notification*
Call Transfer**
Handover to Call Centre (tmc)***
Full Transcript Summary
Client Portal^
Unlimited FAQs
Tiered FAQs
Website Scraping
Calendar Integration
Bookings Integration
Payment Integration (Coming Soon)
CRM Integration (Coming Soon)
* SMS Notification: $0.36 per transmission
** Call Transfer (Telco Charges, applicable for connected call transfers): $0.06 per minute (billed per second of talk time at transfer)
*** Handover to Call Centre (tmc): $0.03 per second of handle time (unless other pricing arrangement has been agreed)
^ Monthly Client Portal Access fee (optional) – Includes access to adhoc reporting, contacts list, rosters maintenance and update: $35.20
Monthly Scheduled Reporting fee (optional) – Includes scheduled call activity reporting daily, weekly or monthly via email: $35.20
$499
per month
Set Up – Quoted
Included Minutes – 650mins
Excess Minutes – $0.70
Custom Greeting
Conversational AI
Generative AI
Emailed Notification
SMS Notification*
Call Transfer**
Handover to Call Centre (tmc)***
Full Transcript Summary
Client Portal^
Unlimited FAQs
Tiered FAQs
Website Scraping
Calendar Integration
Bookings Integration
Payment Integration (Coming Soon)
CRM Integration (Coming Soon)
Outbound Calling (Campaign)
Data Capture (Outbound)
Bespoke Solutions
* SMS Notification: $0.36 per transmission
** Call Transfer (Telco Charges, applicable for connected call transfers): $0.06 per minute (billed per second of talk time at transfer)
*** Handover to Call Centre (tmc): $0.03 per second of handle time (unless other pricing arrangement has been agreed)
^ Monthly Client Portal Access fee (optional) – Includes access to adhoc reporting, contacts list, rosters maintenance and update: $35.20
Monthly Scheduled Reporting fee (optional) – Includes scheduled call activity reporting daily, weekly or monthly via email: $35.20
Chat BOT
TMC offers three integrated web chat solutions designed to enhance customer engagement and streamline support operations. Each solution includes seamless escalation to live operators via our Live Chat (LC) platform.
Website widget that alerts call centre for direct operator engagement. Required for all bot setups.
AI Chat Bot (AIC)
AI-powered website widget that engages users with trained responses and escalates to operators when needed.
Guided decision-tree widget that helps users self-serve and escalates to operators when needed.
Note: AIC and TB require LC setup for escalation and widget integration.
Chat BOT Plans
$798
per month
Set Up (LC) – $399.00
Set Up (AIC)* – $599.00
Set Up (TB)* – $599.00
Included Chats (AIC/TB) – 1000
Excess Chats (AIC/TB) – $0.80
* Set Up Pricing Assumes:
- All training materials or decision tree logic are supplied by the client.
- One round of feedback and testing is included.
- Additional rounds of testing, revisions, or extended training will be scoped and quoted separately
- Extended Testing & Tuning Package: $quoted/project
- Custom Reporting & Analytics: $quoted/month
- Priority Support SLA: $quoted/month
$1,299
per month
Set Up (LC) – $399.00
Set Up (AIC)* – $599.00
Set Up (TB)* – $599.00
Included Chats (AIC/TB) – 2500
Excess Chats (AIC/TB) – $0.52
* Set Up Pricing Assumes:
- All training materials or decision tree logic are supplied by the client.
- One round of feedback and testing is included.
- Additional rounds of testing, revisions, or extended training will be scoped and quoted separately
- Extended Testing & Tuning Package: $quoted/project
- Custom Reporting & Analytics: $quoted/month
- Priority Support SLA: $quoted/month
$1,798
per month
Set Up (LC) – $399.00
Set Up (AIC)* – $599.00
Set Up (TB)* – $599.00
Included Chats (AIC/TB) – 5000
Excess Chats (AIC/TB) – $0.36
* Set Up Pricing Assumes:
- All training materials or decision tree logic are supplied by the client.
- One round of feedback and testing is included.
- Additional rounds of testing, revisions, or extended training will be scoped and quoted separately
(Recommended for Enterprise Clients)
- Extended Testing & Tuning Package: $quoted/project
- Custom Reporting & Analytics: $quoted/month
- Priority Support SLA: $quoted/month
Book your FREE consultation with one of our expert consultants.
Explore how conversational AI can work for your business and get a tailored quote to match.
